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Inspired by the dynamic changes in our daily lives enabled via quantified-self technologies and the urgent need for more studies on the human-computer interaction design mechanisms adopted by these applications, this study explores the value of user affective experience mirroring and examines the empowerment effect of meaningful gamification in a psychological self-help system (PSS) that aids people in work stress relief.

Based on an analysis of the existing systems and theories in relevant fields, we conducted mixed-method research, involving semi-structured interviews, experience sampling experiments and user bio data triangulations, to identify the benefits of user affective experience mirroring and examine the impact of visual impact metaphor–based (VIM) meaningful gamification on PSS users.

For a gamified PSS, users generally perceive VIM as arousing more feelings of enjoyment, empathy, trust and usefulness, empowering them to gain more mastery and control over their emotional well-beings, especially with relieving their occupational stress and upbringing their level of perceived happiness. Overtime, VIM-based meaningful gamification further boosts such value of a PSS.

Weaving together meaningful gamification and psychological empowerment theories, the results emphasized that successful empowerment of user through gamification in PSSs relies heavily on whether a deeper and meaningful affective connection can be established with the users, in short, “meaningful gamification for psychological empowerment”. Such an understanding, as demonstrated in our research framework, also sheds light on the design theories for persuasive technology and human influence tactics during human computer interactions.

The results of the study demonstrate to practitioners how to make the best use of gamification strategies to deeply relate to and resonate with users. Even without complicated game-play design, meaningful gamification mechanisms, such as VIM facilitate the empowerment of users while gaining their appreciation, establishing a deeper connection with them and eventually generating persuasive effects on intended future behavioural outcomes.

The effective management of work-related stress with handy tools such as a VIM-based PSS can be beneficial for many organizations and, to a large extent, the society.

This study proposed and empirically demonstrated the empowerment effect of meaningful gamification for PSS users. In this cross-disciplinary study, theories from different research domains were synthesized to develop a more thorough and multi-faceted understanding of the optimal design strategies for emerging information systems like this VIM-based PSS.

As an interruption to existing nationalistic and neoliberal frames, teachers are beginning to embrace cosmopolitanism to ground literacy instruction. The purpose of this chapter is to explore the possibilities and tensions of using a cosmopolitan approach to literacy instruction. This chapter presents a qualitative study of interviews with 24 educators from the United States, Belize, and China to examine curricular and instructional choices educators report using to promote students' global meaning-making and cosmopolitan worldviews. Findings include three themes: situated relevance, glocal connections, and intercultural collaboration. Participants reported that creating a welcoming environment and promoting equality in the local classroom is foundational to teaching students at the local or global level. Teaching global literacies included teaching about similarities and differences locally and internationally and making local–global connections on issues of importance to the students. Also, participants reported that for students to engage in global meaning-making, they needed to dialogue and collaborate with people from different countries. While the findings present possibilities, the discussion approaches the data through the lens of potential challenges. Some participants reported first helping students move beyond ethnocentric thinking and stereotypes through reflexive exercises so that students could constructively interact with peers cross-culturally. However, not all participants taught reflexivity or with a critical lens. This study may bring awareness to educators as to curricular choices and instructional processes that hold promise for promoting students' global meaning-making.

Leadership coaching is an increasingly popular development tool for school principals. However, specific coaching behaviors are rarely conceptualized or examined in prior research. This study presents a coaching behavior framework and then analyzes actual coaching conversations between principals and coaches to illustrate how specific coaching behaviors create opportunities for principals to reflect and think critically about their leadership.

Building on theories of interpersonal learning, the authors develop a framework of coaching behaviors to distinguish coaching inquiries and assertions that facilitate critique and reflection and, therefore, activate opportunities for learning. The authors use this framework to code transcripts of 55 principal coaching sessions. The authors analyze the prevalence of certain coaching behaviors and then examine qualitative patterns in how the use of certain behaviors shapes the nature of coaching conversations.

Only about one-third of coded coaching behaviors in the analytic sample are categorized as coaching inquiries and assertions that activate opportunities for learning. In the qualitative comparisons of extracts from coaching conversations, the authors find coaches' use of these behaviors produced richer, more meaningful dialogue.

Unlike much of the past research on leadership coaching, this analysis examines what happens in conversations between coaches and principals. This framework could be applied to a broad range of coaching programs intended to promote professional learning.

This review scopes evidence on the use of social robots for older adults with depressive symptoms, in the scenario of smart cities, analyzing the age-related depression specificities, investigated contexts and intervention protocols' features.

Studies retrieved from two major databases were selected against inclusion and exclusion criteria. Studies were included if used social robots, included older adults over 60, and reported depressive symptoms measurements, with any type of research design. Papers not published in English, published as an abstract or study protocol, or not peer-reviewed were excluded.

28 relevant studies were included, in which PARO was the most used robot. Most studies included very older adults with neurocognitive disorders living in long-term care facilities. The intervention protocols were heterogeneous regarding the duration, session duration and frequency. Only 35.6% of the studies had a control group. Finally, only 32.1% of the studies showed a significant improvement in depression symptoms.

Despite the potential for using social robots in mental health interventions, in the scenario of smart cities, this review showed that their usefulness and effects in improving depressive symptoms in older adults have low internal and external validity. Future studies should consider factors as planning the intervention based on well-established supported therapies, characteristics and needs of the subjects, and the context in which the subjects are inserted.

The purpose of this paper is to present business process point analysis (BPPA), a technique to measure business functional process size, based on function point analysis (FPA), and using business process model and notation (BPMN). This paper also discusses the assessment results of BPPA compared with FPA.

Two experimental studies with participants from academia and industry were conducted. The following aspects in the experimental studies were focused: similarity, application easiness, feasibility, and application benefits. The purpose of the experiment was to assess BPPA comparing with FPA as the BPPA design followed the FPA pattern.

Experimental results showed that both academia and industry groups highly rated similarity and application benefits for BPPA compared with FPA. However, only participants from industry highly rated BPPA for application easiness and feasibility. The results also showed that participants’ previous experiences did not influence their ratings on BPPA.

BPPA helps project managers to measure functional process size of business process management projects. As BPPA is derived from FPA, its mechanism is easily recognizable by project managers who are used to FPA. These results also show that both techniques are in most cases considered rather similar.

Extreme natural hazard events in the Caribbean continue to result in major adverse consequences. Studies of disaster experiences have identified operational deficiencies that limited the effectiveness of disaster management policies in live emergencies. This paper reports on a study of the implementation characteristics of specific public disaster risk reduction and response measures in two Caribbean Small Island Developing States (SIDS), Trinidad and Tobago and Grenada, which may impact the success of these measures. The purpose of this paper is to examine these characteristics and their potential impacts.

The authors collected data on specific aspects of disaster risk management (DRM) policy implementation from policy documents and interviews with public DRM agencies. A sample of business entities also provided data on their interactions with public risk management measures. The data focussed on operational aspects of implementation to identify likely impacts on hazard event outcomes.

The study identifies implementation deficiencies that may hamper achievement of risk reduction objectives and limit the effectiveness of emergency response.

The findings may be instructive for other Caribbean SIDS which share similar economic and social characteristics, natural hazard exposures and potential catastrophic outcomes.

The findings suggest tactical areas of focus to enhance the operationalisation of policy.

Improved operational effectiveness will support the efforts of Caribbean SIDS to reduce the scale of adverse outcomes on people and property.

The findings of this study broaden the scope of Caribbean disaster studies to provide an insight into operational weaknesses that may be recognised and addressed prior to hazard events.